Computer Hardware Technician

According to Wikipedia,  technical support  is an area that provides assistance to users by having a problem using a product or service, be it the hardware or software of a computer, an Internet server, peripherals, or Any other equipment or device.

It is the service provided to companies or people looking for solutions to the breakdowns, whether physical (hardware) or logical (software) of a computer, and is provided by a staff specialized in computer science or maintenance of the same so-called hardware technicians.

Types of technical support:

• Technical support via telephone
• Technical support via chat
• Technical support via personal technical assistance
• Technical support via remote assistance

Some areas covered:

• PC repair
• Wired / Wi-Fi networks
• Data backup
• Installations and configurations 

And these areas in turn can be broken down into the following services:

software

• Installation and update of operating systems (Windows, Linux, etc.)
• Configuration and customization of the operating system
• Installation of drivers and hardware related applications
• Installation of various programs (Office, Photoshop, Corel, Autocad, etc.)
• Antivirus software installation
• Antispyware software installation
• Anti-malware software installation
• Installation of security programs
• PC maintenance software installation
• Uninstall programs and / or update
• Preventive diagnosis

Hardware

• Customized computer assembly
• Equipment Update
• Repair of failed components
• Replacement of defective components
• Installation and configuration of video cards
• Installation and configuration of audio boards
• Installation and configuration of network boards
• Component Update
• Memory installation and update
• Installation of hard drives and CD-DVD readers
• Peripheral Installation
• Repair and replacement of power supplies
• Motherboard Testing
• Bios Configuration
• Hardware optimization for best performance
• Physical cleaning of internal components
• Solutions to overheating and temperature problems
• Installation and configuration of computer networks, router and external equipment.
• Structured cabling